Tool4seller

Help article

05 - Business Operation Training

How to use the reimbursement guide of FBA Fulfillment Fees Change Alert to recover money

When FBA fulfillment fees increase abnormally, you can contact Amazon customer service to request a remeasurement of your product dimensions and reclaim any overcharged fees.

1.Go to the 'Get Help and Resources' page in the Amazon Sellercentral and click the 'My issue is not listed' button at the bottom.

How to use the reimbursement guide of FBA Fulfillment Fees Change Alert to recover money

2.Enter content such as 'Request to remeasure the product dimensions', and then click 'Continue'.

Tool4seller screenshot for 2.Enter content such as 'Request to remeasure the product dimensions', and then click.

3.Based on the prompt, enter the FNSKU/ASIN that needs to be re-measured and compensated for Amazon Fulfillment fees and storage fees, select 'Remeasure and Reimburse FBA Fulfillment Fees', and then click 'Continue'.

Tool4seller screenshot for 3.Based on the prompt, enter the FNSKU/ASIN that needs to be re-measured and compensated for.

If you have any problem about using this feature, please contact our customer service team to get help.