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Frequently Asked Questions

Can I try it out for free?

Once completing the sign-up and authorization process, you will get a free 14-day trial. When the trial ends, you can purchase a plan or just continue with the free plan based on your needs.

Do I need to provide credit card information to sign up an account?

No, you don’t. You decide whether to purchase whenever you feel it’s the right product for you.

Is my data secure?

Tool4seller is an approved service provider of Amazon SPN whose data comes from Amazon API gateway. It is assessed as secure and compliant software of Amazon services in 2021. All employees signed confidentiality agreements. We guarantee full protection of user data security. We promise no data breaches and have kept operation security for 5 years.

Can I change/cancel my plan at anytime?

Yes, you can change/cancel your current subscription on “My Plan” page. The change/cancellation will take effect in the next subscription billing cycle. There are no long-term commitments required for monthly plans. There is also a full money-back guarantee as long as cancellations occurred within the first 30-day period from the start date of the subscription.

Can I share the plan among multiple Amazon marketplaces?

Our plan supports the marketplaces under one single Amazon unified seller account. For example, if you have an unified European account, you only need to buy one plan. However, if you have more than two unified North American accounts, you will need to purchase two separate plans for them. Tool4seller allows you to connect multiple Amazon seller accounts within one tool4seller account.

What marketplaces does the software support?

Tool4seller supports a total of 17 Amazon marketplaces, including Australia, Canada, France, Germany, India, Italy, Japan, Mexico, Netherlands, Poland, Saudi Arabia, Spain, Sweden, United Arab Emirates, Singapore, United Kingdom and United States.

Is there a limit on the number of users or access devices?

No, there are no restrictions on the number of users and access devices. You can also grant and change different permissions to different user accounts.

*Contact customer service or email us at support@tool4seller.com if you have more questions.

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