Tool4seller

Help article

05 - Business Operation Training

How to monitor your listings from Hijacking Alerts to protect my brand

1. How to monitor your products from hijacking?

"Hijacking Alerts" can keep track of listings and alert the sellers immediately if any hijacking activity is detected.
Note: Update frequency: Check all added product listings every 60 minutes.

Click the "+ Add Product" to add to the hijacking alerts list so that when your product and listing are hijacked, you will receive the alerts in the first place.

How to monitor your listings from Hijacking Alerts to protect my brand

Select the products you want to monitor the haijacking status.

Tool4seller screenshot for 1. How to monitor your products from hijacking.

Select the fulfillments of the hijackers for notification.

Tool4seller screenshot for 1. How to monitor your products from hijacking.

Click the "Hijacking Details" for the hijacking record and hijackers' ID.

Tool4seller screenshot for 1. How to monitor your products from hijacking.

You can check the hijackers' price, rating and fulfillment methods in history.

Tool4seller screenshot for 1. How to monitor your products from hijacking. Tool4seller screenshot for 1. How to monitor your products from hijacking.

You can check the hijackers' price, rating, and fulfillment methods in history. It presents you with the hijacking records at the product level under the "Hijacking Record" tab.

Tool4seller screenshot for 1. How to monitor your products from hijacking.

It presents you with the hijacking records at the hijackers (sellers) level under the "Hijacking Summary" tab.

Tool4seller screenshot for 1. How to monitor your products from hijacking.

Click the "View" under the current hijacked item or historical hijacked items to view more information.

Tool4seller screenshot for 1. How to monitor your products from hijacking.

Select the "+ Add Whitelist" button to add the sellers who are allowed to piggyback your listing to the whitelist.

Tool4seller screenshot for 1. How to monitor your products from hijacking. Tool4seller screenshot for 1. How to monitor your products from hijacking.

2. How to set up the alerts and change the email for notification?

Awake the Setting tab and select the "System Settings" tab.

Tool4seller screenshot for 2. How to set up the alerts and change the email for notification.

Click the "Edit" to set the alerts and receive an email (Please make sure you enter the frequently used email for alerts, discounts on the tool4seller plan, important updates, etc.)

Tool4seller screenshot for 2. How to set up the alerts and change the email for notification. Tool4seller screenshot for 2. How to set up the alerts and change the email for notification.

3. How to customize the app alerts and never miss the important updates of your Amazon business?

Download tool4seller iOS or Android Apps to receive alerts, and monitor your listing, advertising, and sales whenever and wherever you are. Click the below picture to download it on Apple Store or Google Play Store.

Download the Tool4seller mobile app on the Apple App Store. Get the Tool4seller mobile app on Google Play.

Open the tool4seller mobile app. Find the Alerts Center and select the "Notification Setting" to customize the features notification preference.

Tool4seller screenshot for 3. How to customize the app alerts and never miss the important updates of your Amazon business. Tool4seller screenshot for 3. How to customize the app alerts and never miss the important updates of your Amazon business.